Terms of Service

Agreement

These Terms of Service ("Terms") govern your use of zorvodigital.com and any services provided by Zorvo Digital LLC ("Zorvo Digital," "we," "us," or "our"), a Florida limited liability company. By accessing this site or engaging our services, you agree to these Terms.

Services

Zorvo Digital provides campaign partnership engagements to home service businesses. Engagements are structured in three tiers:

• The Lead Engine: Multi-channel lead generation (Google, Meta, LSA), client-owned ad accounts and call tracking, full-service ad management, organic content consulting and remote video production, lead and cost-per-lead dashboard, and automated review and referral campaigns.
• The Brand & Revenue Engine: Everything in The Lead Engine plus CRM/revenue attribution connecting spend to booked revenue, revenue-based dashboard (ROAS and board-ready reporting), Revenue Operations Consulting, and intelligent lead generation with budget dynamically allocated to channels that convert to revenue.
• The Precision Engine: Everything in The Lead Engine and Brand & Revenue Engine plus a 1:1 dedicated senior strategist, full brand-building system (positioning, guidelines, content strategy), geo-expansion playbook, in-house marketing team build (roles, hiring, onboarding), and day-to-day management of the client's in-house marketing team.

The specific scope, investment, and deliverables for each engagement are described in the individual client agreement signed before work begins. Engagement investment is scoped during the strategy call and set out in the individual client agreement.

Engagement Terms

• Initial term: All engagements begin with a 90-day initial term. This term protects the campaign's learning window — meaningful optimization requires time, and the research, positioning, and creative ramp that happens in the first 90 days is the foundation for everything that follows.
• Thereafter: After the initial 90-day term, the engagement continues month-to-month. Either party may terminate with 30 days' written notice.
• Onboarding fee: A one-time onboarding fee applies to all new engagements. The onboarding fee reflects the labor-intensive first month — research, tracking setup, positioning, and creative ramp. It is never waived. The specific amount is confirmed in the client agreement before work begins.
• Account ownership: All advertising campaigns are built inside the client's own platform accounts (Google Ads, Meta Ads Manager, etc.). The client owns their accounts and all campaign data at all times.
• Media spend: Advertising spend is billed directly by the platforms (Google, Meta, and others) to the client's own payment method. Zorvo Digital does not handle, front, or pass through media spend funds.
• Billed separately: Advertising spend, photography, video production, travel, influencer or creator fees, printing, website development, major landing-page builds, brand identity development, events, PR distribution costs, third-party software, specialized research, and outside vendors are billed separately from the monthly partnership fee and are disclosed in the client agreement before work begins.

Prohibited Use

You may not use zorvodigital.com or our services to:

• Misrepresent your organization, service area, or ability to fulfill the services Zorvo Digital is engaged to market
• Use campaign assets, creative, positioning, or strategy developed by Zorvo Digital outside the agreed scope without prior written approval, except for work product for which ownership has transferred to the client under the Intellectual Property section below
• Engage in any unlawful activity in connection with the services or campaigns managed by Zorvo Digital

Intellectual Property

Work product developed by Zorvo Digital during an engagement — including campaign strategy, positioning frameworks, creative concepts, and ad copy — is owned by Zorvo Digital until the engagement is paid in full, at which point ownership transfers to the client as specified in the individual client agreement. Platform accounts and campaign data remain client property throughout the engagement.

Limitation of Liability

Zorvo Digital's liability to any client is limited to the total fees paid by that client in the 90 days preceding any claim. We are not liable for indirect, consequential, or punitive damages arising from use of our services. We do not guarantee specific revenue outcomes, lead volumes, close rates, or return on advertising spend.

Governing Law

These Terms are governed by the laws of the State of Florida. Any disputes arising from these Terms or our services shall be resolved in the courts of Florida.

Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated to active clients by email. Continued use of our services after changes are posted constitutes acceptance of the updated Terms.

Contact

Zorvo Digital LLC
United States
Email: hello@zorvodigital.com